What Does a “Full-Service” IT Company Do?

Multiracial business people with laptop solving the company issues.

The IT department is a crucial part of any business’s structure and can be the make-or-break factor when it comes to the company’s systems and processes. IT is responsible for updating all your systems regularly, ensuring the hardware and software are in optimal condition and overseeing the cybersecurity of your business which is vital to its credibility. 

Regarding IT, you usually have two options; you can either have an in-house IT department, which can be very expensive or outsource all your IT needs to an external IT company. To help you make this decision, here is a brief insight into exactly what a “full-service” IT company does and how they can make your life much easier. 

Managed Services

Managed It services usually refer to a vast type of service and can include remote cybersecurity monitoring and other remote services such as desktop management, overseeing the server, and all the different devices used at your company. Cybersecurity is also a top priority, especially when handling clients’ sensitive information, so these services are always highly appreciated. 

Restoration and Backup of Data

External It companies can offer cloud-based data backups with their own data centers. Seeing as data backups store information in the event of system crashes, cyber-attacks, or any natural disasters, it is of utmost importance that it is taken care of by your IT company in Plainfield, IN. In order to prevent any instances such as critical information loss, a backup disaster strategy (BDR strategy) should be in place, which is exactly what a full-service IT company can offer.  


As mentioned earlier, cybersecurity is probably one of the most critical job functions of an IT professional. There have been major data branches in the past, and somewhat 150 million people in the United States alone have seen their personal information leaked in 2020 alone. This was due to companies not having adequate cybersecurity measures and cybercriminals taking whatever they want without hesitation. 

A security breach can discredit your entire business and be the quickest road to closing up shop. This is why IT companies go the extra mile for cyber safety by utilizing methods such as layered networks, anti-virus, network monitoring, and firewalls to ensure your security is airtight.

Data Analytics

Data analytics is an essential element to making the right calls when it comes to your business’s growth and goals. IT companies source, interpret, and deliver data from various platforms regarding your business and present it to you in usable reports. 

The information gathered and given can show you exactly where your company is heading regarding sales, traffic, marketing, and revenue. These reports are a key element to making informed decisions and spot which areas need work in your business. 

When it comes to your IT needs, outsourcing to an external IT company makes sense financially as well, ensuring you get all the bells and whistles at a fraction of the cost of an in-house IT team.