It is thought that around one-fifth of all IT spending goes on managed IT services. That is not an insignificant amount! It also shows the value that businesses now place on managed IT services.
Most enterprises are not aware that rather than attempting to deal with IT themselves in-house and pay out a small fortune when things inevitably go wrong, it is much more cost-effective to pay a regular, flat fee to someone to keep on top of it and prevent things from going wrong in the first place.
If you are new to the concept of managed IT services and are wondering whether you actually need one and how to choose the right one for your business, you are in the right place.
What are the Benefits of Managed IT Services for Your Business?
For starters, managed IT services help to promote efficiency within your business. The vast majority of companies rely on their IT systems to get through the day, and if those systems do not work as planned if at all, that is going to have huge repercussions on not just the productivity of your business, but the reputation.
A managed IT services provider will not just fix problems quickly and easily but will take a proactive role to stop any issues from happening in the first place. They will carry out automatic software and anti-virus updates to keep your business safe.
They also work hard to protect your data. A data breach is one of the worse things that could happen to a business of any size. It can jeopardize both you and your customers and can be the end of your business – more than half of businesses who experience a significant data breach are no longer in business six months later.
The vast majority of IT support companies will offer comprehensive security measures as part of their package to prevent attacks, and should the worst happen, will have data backup and disaster recovery ready to go and get you back in action quickly.
Having a managed IT services provider also helps with the innovation and development of your business, both now and in the future. For starters, they will work with you on your budget, helping you to make strategic decisions to cut costs and allocate financial resources while still giving you the level of protection and support that you need.
They will also align with the long term business goals of your company, so should you be planning on scaling in the future, your IT support will grow with you.
How Do You Choose the Right Managed IT Services Company for your Business?
As with everything, it is important to take the time to do thorough research and choose the right one for you. Consider the general ethos and reputation of the company – do they align with your own values? You should be asking questions about their SLA’s (service level agreement) and how you raise a ticket with them. Look for a company with rapid response times and adequate certification.