Technology assessments are designed to help organizations identify and respond to the challenges posed by technology. When conducting a technology assessment, there are five essential steps that should be followed in order to ensure the most accurate and comprehensive information is collected:
1. Identifying Problems
This step requires organizations to analyze their current information needs, technologies, resources, and goals in order to identify areas that need improvement or new initiatives that could be beneficial. There may be existing problems that require attention or areas of opportunity to leverage technology for new goals. The assessment should include both a business and technical perspective.
2. Establishing Solutions and Objectives
Organizations should determine the specific goals they want to achieve with technology, as well as how best to go about achieving them. This can include identifying hardware and software requirements, developing an implementation plan, and setting a timeline for completion. The overall objectives should be clear, measurable, and achievable.
3. Developing Strategies
Once the solutions and objectives are established, the organization must develop strategies to address the identified problems. This may include forming a team or project group, acquiring additional resources, or researching and selecting appropriate technologies. How the strategies are developed and implemented should be carefully considered. When possible, the strategies should be tested in a simulated environment before being implemented in the production environment.
4. Implementing Solutions
The implementation of solutions is an important step in the technology assessment process. Organizations should ensure that they have established procedures for training staff, managing the implementation process, and testing the solutions. The organization also needs to be prepared to make any necessary adjustments based on feedback from users. For example, if a software solution is determined to be unsuitable for the organization’s needs, then an alternative should be sought.
5. Tracking Results
Following implementation, organizations should track and monitor their technology solutions to ensure that they are achieving the desired objectives. Organizations should also develop plans for optimizing or replacing technologies in order to keep up with changing needs. For example, if the technology is no longer meeting business requirements or has become outdated compared to newer technologies, then it may be time for an upgrade.
By using these five steps, organizations can ensure that they are using the most appropriate technology for their needs. A successful technology assessment provides organizations with an understanding of their current and future information technology requirements, as well as a strategy for meeting these requirements.