Migrating Data from Jira Service Desk to the Cloud

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At present, there is no point in using a local server for storing data — most companies have been using cloud storage for a long time. The jira migration process is of great importance for owners of large companies as well as small businesses or stores. The cloud guarantees not only the security of your data but also a wide range of functions for working with it. Organizations that continue to use local tools find themselves at a competitive disadvantage. In this article, we will talk about how to move your server data from Jira to cloud storage.

Cloud vs server — comparative characteristics

Surely not all of the readers are technically knowledgeable enough, so we will dwell on this issue in more detail. Understanding the basics will allow you to understand why cloud solutions are more popular than their on-premises counterparts.

More about the cloud

In short, a cloud service is a special system that is not tied to a local network. You can get access to data from anywhere in the world where there is the Internet. Any modern non-x86-based gadgets are suitable for this purpose (in other words, it can be anything other than a stationary PC). In addition to availability and configurable compatibility options, such systems do not require the installation of updates when integrating new options.

The next key feature of the cloud is its high scalability. Such systems can simultaneously serve an almost infinite number of users. Cloud tools have a range of standard and advanced features that are available depending on the type of subscription. Free services allow minimizing the use of the tool’s functionality, but for large companies, this will not be enough.

More about the server

In terms of functionality, using a server-based help desk is not fundamentally different from cloud-based tools. However, working with the server requires additional resources both from the service side and financially. In addition, this type of data storage often has malfunctions that are fraught with loss of content or blocking of the resource. Cloud systems help avoid such incidents.

Another important point is that server systems require hardware upgrades when scaling. Local storage also provides complete control over the data stored in it. For optimal performance, many executives choose to take a holistic approach and purchase both cloud and on-premises services at the same time.

Feasibility of the data migration process

There are several reasons why large companies choose to migrate to the cloud (in this case, Jira Service Desk). The main ones are listed below:

• the relative cheapness of the process and subsequent maintenance;
• data storage security;
• scalability without extra financial costs.

Of course, the goal of any business should be cost-comparable income. Saving on mandatory items helps free up cash that might be needed for other purposes. The Jira-to-cloud migration process helps you save maintenance costs while maintaining quality.

As for security, if the equipment fails, the data from the server can be irretrievably lost. Additional security software is another cost that can be avoided by using the cloud, which is a more secure option. Also, when using a cloud service, the need to use solid-state drives and spend extra money on their maintenance is eliminated.

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Preparing for data migration

After a detailed analysis of the differences between the two systems, you need to prepare before starting the migration process. The following are the basic steps you need to take before taking any Jira server to cloud migration steps:

1. Confirmation of the relevance of the data.

The relevance of the data is determined by filtering out unnecessary and unnecessary information.

2. Optimization of data stored in the database.

The data compression process takes place by transferring the content to the archive. The process takes a lot of time, but it plays an important role in the subsequent migration.

3. Detailed budget calculation.

It is necessary to allocate a certain part of the budget to prevent unnecessary time and financial costs. This important process allows you to allocate the resources available in the company. Skipping this step can cause a lot of problems in the further migration process.

4. Informing staff.

Inform the staff in advance about the upcoming migration. You should also use several alternative communication channels during the procedure to provide support to clients.

Migration process — main stages

To transfer Jira to cloud storage, you can use several different methods. Each is different in terms of cost, time, and unique features. The main and most optimal of these methods are listed below.

Own migration system

The CSV function is used, which allows you to choose which data you want to move, excluding application content. In this case, a phased migration is possible without the need to rewrite the data of the cloud site.

Customized cloud site system

Let’s move Jira Service Desk data without using content-encoding scripts. there is the possibility of a one-time transfer of all available information except for application data.

The final stage of transferring data to the cloud involves approving the use of further tools. To do this, you need to check the functionality of the content and information on the site. This procedure will take some time, but it is necessary to prevent an increase in failure rates. Next, you should notify the staff and users of your resource that your support is functional again. In the event of problems or non-working units, the responsible person should be notified immediately.