In the challenging and complex world of financial services, F.H. Cann & Associates (FHC) has proven to be a titan, and impressive industry leader. Since its inception 20 years ago, FHC has offered tailored programs to a wide range of industries. For those seeking BPO and ARM solutions, FHC has made a name for itself for its high standards, success with customers, and employee satisfaction.
F.H. Cann & Associates
Celebrating 20 years of success, F.H. Cann & Associates was founded by industry professionals Sheri A.Traficante-Cann and Frank H. Cann Jr. FHC serves industries including local, state, and federal government, education, financial services, and healthcare. FHC is known for solving some of the most challenging account receivables issues. It also provides top-notch customer care, and tackles complex and challenging call center projects.
Why F. H. Cann & Associates?
F.H. Cann & Associates has a track record of success over the past 20 years, and for good reason. FHC is known for exceptional data security, data analytics, and quality assurance. Plus, FHC is widely known for exceeding customer expectations.
Customers Come First
Part of F. H. Cann & Associates success over the past 20 years comes from its commitment to customer care. The company’s core values are respect, care, and recovery, and that becomes clear when FHC works with its clients.
Different from the Rest
While financial services can be a competitive industry, F.H. Cann & Associates stands ahead of the pack for many reasons. FHC customizes its programs to meet client’s needs, has staff dedicated to each portfolio, and implements the latest technologies.
FHC also offers an independent team to track Compliance & Quality Assurance. FHC is known for going above industry standards, and it utilizes state-of-the-art software to efficiently track employee training and certification. Each collector meets with the Compliance team at least monthly, to track their personal performance.
FHC is also known for making sure some of the most complex tasks are accomplished as smoothly as possible, with its unique policy & procedure management system.
A Talented Team
A testament to the success of F. H. Cann & Associates is its low employee turnover rate. FHC is committed to treating employees with respect and rewarding them with competitive compensation. FHC’s talented team of employees bring years of industry experience to the table, and they each complete a thorough training program, lasting several weeks. Additionally, every employee is trained in internet security, and protecting personal information. The team is also known for its understanding of just how important recovery and compliance is, and how much their work makes a difference for customers.
Above and Beyond
Aside from its impressive track record, F. H. Cann & Associates is also known for its commitment to giving back, and for its focus on social responsibility. FHC is proud to contribute to the Pulmonary Hypertension Association, Professional Woman of the Collections and Call Center Industries, and Veterans Assisting Veterans, among other organizations.
With 20 years of success under its belt, F. H. Cann & Associates shows no signs of slowing down. FHC continues to prove its dedication to financial services, while staying true to its commitment of customer care.
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