Basic Guide into Managed IT Services

More businesses are becoming familiar with managed IT services. However, it remains a hugely vague term to small business owners until it is put into the context of information technology. Managed IT services can be described as the process of outsourcing technical services to managed services providers. 

Managed service providers offer proactive management for technological systems and help businesses implement strategies that enhance security. Additionally, the third party may help the company streamline activities, enhance operations, and reduce costs.

Managed IT services include, but are not limited to, managing crucial technological aspects, such as data, networks, data centers, and telephony centers.

The different types of managed IT services 

Managed IT services can come in different forms. Below are some examples of managed IT services.

Desktops as a service (DaaS)

This is where a business outsources the hosting of virtual desktop infrastructure to a third party. DaaS allows the company to run its operations from the managed service provider’s virtual cloud infrastructure.

Backup as a Service Centers

This service offers businesses backups and recoveries. With this type of managed IT service, you can easily backup and duplicate your data and infrastructure on off-site servers. You also get a disaster recovery plan in case systems crash. 

Data Analytics

The service provider collects, analyzes, and monitors data on behalf of the business. This service helps your company implement effective data-driven solutions. 

Communication Management

Communication is crucial to any business. That is why managed IT services offer the opportunity for companies to connect their employees and clients through managed communication platforms for seamless interactions.  

Security as a Service (SaaS)

Managed IT services also offer the opportunity to combat cybersecurity issues through security as a service. Managed services providers often deploy different SaaS solutions to the cloud and hardware components to protect your infrastructure. 

Other services may include:

  • Software as a service
  • Managed packages
  • Customer support 

The benefits of managed IT services

Managed IT services come with many benefits for the organization. Here are the advantages of outsourcing managed IT services.


Managed IT service provider takes care of all IT aspects, allowing your teams to focus on core functions for efficiency.


Your data is more secure in the hands of IT experts with high-end technologies and infrastructure. The managed service provider will go above and beyond to cover your data security issues. 

Business solutions 

With managed IT services, your business gets what it needs to remain competitive and healthy. The objective is to prevent problems and identify better solutions for your company. 


Every business must upgrade its technologies to thrive and survive the competition. That is what you get with managed IT services. Your business benefits from state-of-the-art technologies to enhance innovation. 

How to choose the right managed service provider 

When it comes to hiring the best managed IT service provider, you need to take time and research. You will need to understand how the service provider operates and the types of services offered. Here are things to consider if you want the right managed services provider.

  • Response time
  • Certification
  • Infrastructure 
  • Internal operational procedures and culture

Final thoughts 

Managed IT services are a broad concept and crucial to business success in the technology world. However, this is just the tip of the iceberg. If you want to know more about managed IT services and what they offer your business, feel free to consult with a managed service provider