Imagine you’re the Chief Information Security Officer (CISO) for a large company. It’s your job to ensure the confidentiality, integrity and availability of your company’s data. But you can’t do it alone – you need help from a cybersecurity provider.
With so many options out there, it can be difficult to know where to start. To help narrow down your search, here are eight questions to ask when considering a cybersecurity provider:
1. What services do they offer?
When looking for a cybersecurity provider, it’s important to first identify what services you need. Do you need help with incident response? Vulnerability management? Penetration testing? Make a list of the services you need, and then find a provider that offers them.
2. What is their experience?
You want to work with a cybersecurity provider that has a lot of experience. After all, you’re trusting them with your company’s most valuable asset – its data. Ask potential providers about their experience working with companies in your industry, as well as their overall experience in the cybersecurity field.
3. What do they charge?
Of course, you’ll also want to consider cost when choosing a cybersecurity provider. Ask potential providers for quotes on the services you need, and compare prices to find the best value. Don’t forget to factor in things like customer service and support when making your decision.
4. What do their customers say?
When you’re considering a cybersecurity provider, it’s always a good idea to see what their current and past customers have to say about them. Ask for references from companies of similar size and industry to yours, and reach out to them to get their thoughts on the provider. You can also look for online reviews, but keep in mind that these may not always be accurate.
5. How do they measure success?
When working with a cybersecurity provider, you want to be sure that they’re focused on your company’s goals. Ask them how they measure success, and what metrics they use to track progress. This will help you gauge whether or not they’re likely to be a good fit for your company.
6. What is their incident response plan?
In the event of a security breach, you need to know that your cybersecurity provider has a plan in place to quickly and effectively respond. Ask them about their incident response procedures, and find out who will be responsible for each step of the process.
7. How do they communicate with customers?
Communication is key when working with a cybersecurity provider. You need to be able to easily get in touch with them when you have questions or concerns. Find out how they typically communicate with their customers, and whether or not they offer 24/7 support.
8. What is their approach to cybersecurity?
Finally, you’ll want to make sure that you’re on the same page when it comes to your company’s approach to cybersecurity. Ask potential providers about their philosophy, and find out if their values align with your own.
By asking these eight questions, you can narrow down your options and find a cybersecurity provider that’s a good fit for your company.